Blog

This blog is made for folks who work with telemarketing, meeting booking and fundraising and want to get tips and tricks on how to improve their performance.

Motivating your call center personnel isn’t always an easy task. It takes quite a chunk of effort to make them feel respected a...

Optimizing your telesales performance is very close to guaranteeing success of your business. Good software and optimization to...

If you work as an agent you might have experienced that some scripts work better than others. Sometimes there is not one single...

No matter how hard you try and how much you sell, you will be met with sales objections when you call customers. "I don't have ...

As times progress, bringing us changes that were more or less needed, we’re left to ourselves to try to keep up with all of the...

All of those working in a call center know what it feels like to be told ‘no’ throughout an entire day. In all honesty, it suck...